Your team can start today
Lists, forms, and filters work the way you already expect, so there is no training course to sit through before the work begins.
Track support, sales, projects, and bugs in one place.
When work lives in inboxes, spreadsheets, and memory, things get missed. Tracker gives customer support, sales, projects, bug tracking, or a workflow you design one shared place, with familiar lists, forms, and filters, so your team is up and running in minutes, not after weeks of training.
Free for up to 3 people. No credit card needed.
Questions? Email info@18cores.com
A template for every kind of work
Each workspace starts from a template that sets what its records are called, the steps they move through, and their categories. Rename, add, or remove any of it as your work changes. If a workspace outgrows its template, switch it, and Tracker moves existing records to the new steps.
Customer support
Tickets, grouped by topics such as billing, accounts, and feature requests. Learn more
- New
- Assigned
- In Progress
- Waiting
- Resolved
- Closed
Sales
Opportunities, grouped by source: inbound, outbound, referral, or partner. Learn more
- New
- Contacted
- Qualified
- Proposal
- Won
- Lost
Projects
Tasks, grouped by areas such as design, development, and testing. Learn more
- Backlog
- To Do
- In Progress
- Review
- Done
Bug tracking
Issues, grouped by areas such as performance, security, and accessibility. Learn more
- Open
- In Progress
- Fixed
- Released
Custom
Records with three simple steps. Name them and build the workflow you need. Learn more
- Open
- In Progress
- Done
Hand the busywork to your AI app.
Connect Claude Code, Codex, or any AI app that supports MCP with a command or two and a sign-in. Then just ask: for today’s calls, to move a deal along with a note, or to set a reminder. It works with your permissions, in the workspace you choose. How to connect →
> What calls do I need to make today? Just the list.
- Arlo Evans, Crescent Bay Travel: the revised timeline
- Lena Ortiz, Juniper Learning Center: follow-up on the demo
- Owen Park, Harborlight Analytics: the renewal
> Move the Stonebridge deal to Proposal and note that we sent the quote.
I moved Stonebridge Engineering’s customer portal rebuild (#2341) from Qualified to Proposal and added a “Quote sent.” comment to it. It’s the only open Stonebridge deal; the other five are marked Lost.
Its due date is still October 21, which has passed, and the deal’s description still says the update to Clara Webb has slipped. Do you want me to set a new due date or update that text?
> Remind me to call Clara Webb on Monday about the contract.
I added a to-do to call Clara Webb at Stonebridge Engineering about the contract, due Monday, November 2 (#310). It links back to the customer portal rebuild deal (#2341).Engineered for simplicity
Tracker does the everyday work of a team well, and stays out of the way while you do it.
Only what the work needs
Each template sets up just the steps and categories that kind of work uses. Every plan includes unlimited records, steps, categories, and templates.
Pricing without surprises
Free for up to 3 people, with no time limit and no credit card. Paid plans have no overage charges, and moving to a smaller plan never deletes your data.
Talk to the people who build it
Email a question or an idea to info@18cores.com, and it reaches the team that builds Tracker.
How it works
Keep the request, decisions, ownership, and outcome connected from beginning to end.
- 01
Create and assign
Describe what needs doing, add the relevant files, set a priority, and assign the work.
- 02
Discuss and update
Work through the details in comments and update the status as the work moves along.
- 03
Search and filter
Narrow the list by status, assignee, category, product, or contact when you need a different view.
- 04
Review and report
See completed, overdue, and upcoming work, then export the results when needed.
Details, discussion, and history in one view.
An issue holds the description, ownership, priority, files, conversation, and status changes together so the reasoning does not disappear as work progresses.
Set up the way you work
Each template is a starting point. Change any of it, whenever your work changes.
- 01
Your names
Call records tickets, deals, tasks, orders, or anything else, and Tracker uses that name throughout the workspace.
- 02
Your steps
Rename, add, or remove steps, and choose their colors.
- 03
Your categories and products
Group the work the way your team thinks about it.
- 04
Your contact types
Mark contacts as leads, prospects, customers, clients, vendors, or partners, and rename, add, or remove types to fit your organization.
Contacts, linked to the work.
Link a ticket, opportunity, task, or bug to the person behind it. Each contact’s page lists every record they are on, in every workspace, with every call, email, and meeting logged against them. Filter for the people nobody has reached in a while. Import contacts from a CSV file, including exports from Google Contacts, Outlook, and Salesforce, and share each contact with the team or keep it private.
In every template
Keep the files with the work, and let an AI app you already use read and update it.
Files and videos
Attach files to any record, with a caption on each, and add videos by upload or link.
Work from your AI app
Your AI app can list, search, read, create, and update records and contacts, add comments, log calls, and move work to its next step.
Connect an AI app that supports MCP, such as Claude Code or Codex: sign in, choose a workspace, and approve access. On Starter and Pro. How to connect →
Notes, todos, and reports
Separate workspaces keep different projects or teams apart.
Markdown notes
Keep specifications, decisions, and reference material beside the work they support.
Personal todos
Keep your own follow-ups close to the team’s issues, even when you switch workspaces.
Reports
Review progress across a selected period and focus on what needs attention next.
Try it first, no sign-up.
Get a private demo for 48 hours: a fictional company with all five workspaces, yours to change however you like. We email you a one-click sign-in link, and use your email only to send it. When you are ready, the Free plan covers up to 3 people, with no credit card and no time limit.
Guides and support
Learn the basics or ask us a question.